Shipping policy
Shipping Policy
Thank you for shopping with us. The following terms and conditions constitute our official Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
- All orders are processed within 1–2 business days.
- Orders are not packed or shipped on weekends or postal holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days.
- Please allow extra transit days for delivery during peak holiday seasons.
- If there is a significant delay in your shipment, we will notify you immediately via email.
Shipping Rates & Delivery Estimates
- Shipping charges for your order are calculated and displayed in real-time at checkout.
- We use USPS Ground Advantage as our primary shipping method to provide reliable, cost-effective delivery.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| USPS Ground Advantage | 2–5 business days | Calculated at checkout |
- Please note that delivery delays can occasionally occur due to extreme weather or carrier volumes.
Shipment to P.O. Boxes and Military Addresses
- We ship to all valid U.S. addresses, including P.O. Boxes.
- We fully support shipping to APO, FPO, and DPO military addresses via USPS.
Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order ships.
- This email contains your official USPS tracking number.
- Tracking updates generally become active within 24 hours of package drop-off.
- You can track your package transit status at any time on the official USPS website.
Customs, Duties, and Taxes
- Our store is not responsible for localized taxes or state fees applied to your order.
- All fees imposed during or after shipping are the sole responsibility of the customer.
Damages, Lost Packages, and Insurance
- Every USPS Ground Advantage shipment automatically includes up to $100 of built-in insurance.
- If your item arrives damaged, please keep all packaging materials and damaged goods.
- Please contact our customer support team right away to help you file a claim with USPS.
International Shipping Policy
- We currently only ship within the United States.
- USPS Ground Advantage is a domestic service and cannot be used for international destinations.
Returns Shipping
- Return shipping costs are the responsibility of the customer unless the item arrived defective.
- All returns must be packaged securely to prevent damage during transit.
- If a prepaid return label is provided by us, it will also utilize USPS Ground Advantage to maintain the $100 coverage standard.